MEDIA RELEASE PR34992 
 
Microsoft and Intel Demonstrate New Levels of Power, Price and Performance With CRM Scalability 
Benchmark 
 
REDMOND, Wash., June 11 /PRNewswire-AsiaNet/ -- 
 
     
    Enterprise-class scalability with reduced costs and environmental impact  
        for on-premise and on-demand Microsoft Dynamics CRM deployments. 
 
 
    Microsoft and Intel Corporation announced performance results today for Microsoft Dynamics CRM that set new 
enterprise standards for scalability, cost and environmental sustainability. Through a combination of enterprise-
class software and the latest Intel(R) Xeon(R) processor 5500 series, which can reduce server power consumption 
by up to 30 percent, Microsoft Dynamics CRM 4.0 scaled to more than 50,000 concurrent users over a high-volume 
workload - while experiencing subsecond response times. 
 
 
    "Our business strategy is to make CRM technology that is simple, flexible and affordable for companies of all 
sizes," said Brad Wilson, general manager of Microsoft Dynamics CRM. "In this benchmark, we've proved that 
Microsoft Dynamics CRM can handle extreme workloads with minimal investment in hardware and a reduced 
impact to the environment. We're once again redefining the price-to-value equation in the CRM market, across all 
deployment models." 
 
    By comparison, an October 2008 performance test for Oracle Siebel Release 8.0(i) scaled to 14,000 users and 
1.6 million daily transactions leveraging Sun hardware that cost more than $150,000(ii). The Microsoft Dynamics 
CRM benchmark scaled to more than 50,000 users and more than 2.9 million daily transactions - all from hardware 
that costs less than $35,000(iii), or $0.70 per user. In this comparison, Microsoft Dynamics CRM drove three and a 
half times more users and almost two times more transactions - while reducing hardware costs nearly 80 percent. 
 
    "Intel and Microsoft engineers worked together to optimize Microsoft Dynamics CRM for new Intel(R) Xeon(R) 
processor 5500 series-based servers with intelligent server technology capabilities and Intel Solid State Drives 
(SSDs)," said Boyd Davis, general manager, Intel Server Platforms Group. "This collaboration led to exceptional 
economic scalability and responsiveness results, which can enable companies of all sizes to deploy enterprise-
class business solutions at a fraction of what these kinds of solutions have traditionally cost." 
 
    Detailed performance tests and production runs were completed on Microsoft Windows Server 2008 and 
Microsoft SQL Server 2008 for 50,000 concurrent users, 5,000 concurrent users, 2,500 concurrent users, and 
1,000 concurrent users. For scenarios with casual users or lower transaction rates per user, higher number of 
users can be accommodated. An executive summary of the performance and scalability benchmark is available by 
 
    About Microsoft Dynamics 
    Microsoft Dynamics is a line of adaptable, easy-to-use ERP and CRM applications that enable business 
decision-makers to run their business efficiently and drive business success. Delivered through a network of 
channel partners providing specialized services, these integrated, adaptable business management solutions work 
like and with familiar Microsoft software to streamline processes across an entire business. 
 
    About Microsoft 
    Founded in 1975, Microsoft (Nasdaq: MSFT) is the worldwide leader in software, services and solutions that help 
people and businesses realize their full potential. 
 
      (i) Performance and Scalability Benchmark: Siebel CRM Release 8.0, 
          Industry Applications and Oracle 10g R2DB on Sun SPARC Enterprise 
          T5440 Server running the Solaris 10 OS, Oracle Corp., October 2008 
 
     (ii) Sun SPARC Enterprise T5440 Server Pricing Estimate as of May 28, 
 
    (iii) Microsoft Dynamics CRM benchmark hardware was priced using 
          summary of the performance and scalability benchmark, available here 
 
    NOTE TO EDITORS:  
    If you are interested in viewing additional information on Microsoft, please visit the Microsoft Web page at 
and titles were correct at time of publication, but may since have changed. For additional assistance, journalists 
and analysts may contact Microsoft's Rapid Response Team or other appropriate contacts listed at 
 
 
 
  SOURCE:  Microsoft Corp 
 
 CONTACT:  Rapid Response Team,  
           Waggener Edstrom Worldwide,  
           +1-503-443-7070, 
           rrt@waggeneredstrom.com,  
           for Microsoft Corp.;  
 
 
Translations: