MEDIA RELEASE PR35141
nGenera Corporation Announces CEM Solutions for the Collaborative Enterprise
AUSTIN, Texas and BOSTON, Mass., June 22 /PRNewswire-AsiaNet/ --
Company sees "Collaborative Enterprise Management" (CEM) as
next major wave of productivity and innovation - and offers solutions
that deliver real business outcomes
Today at the Enterprise 2.0 Conference in Boston, nGenera(TM)
designed to deliver greater efficiency, employee and customer engagement, and innovation to the
enterprise. The company also announced the release of nGenera Collaboration Platform 3.0, a
full-featured cloud-based platform that is compatible with Microsoft's SharePoint and Google's OpenSocial,
and hosts a suite of collaborative applications that power nGenera's CEM Solutions.
"Over the last few years, the promise of Web 2.0, collaboration and social networking for the enterprise
has created a lot of buzz and an avalanche of vendor offerings," said Steve Papermaster, founder and CEO
of nGenera. "But no one has come forward with end-to-end solutions that put all the pieces together and
deliver real results - until now. The level of engagement, efficiency, agility and innovative capacity provided
by CEM are propelling businesses forward more than any other innovation."
Collaborative Enterprise Management: Solutions that drive outcomes
approach to driving real business outcomes:
- They focus on higher level ad-hoc management processes that are more
enterprise-wide in scope.
- They begin with thought leadership and innovative research, providing
executives with the knowledge and tools to select and drive the right
initiatives.
- They are end-to-end solutions to real needs, such as citizen engagement
and collaborative channel management, instead of point products,
ensuring user adoption by having a well-defined purpose.
- Each employs a new breed of collaborative applications on a common
platform, so that every new capability leverages the company's
investment in collaboration.
- nGenera's sophisticated collaborative strategy and implementation
services provide critical guidance to maximize the results of every
initiative.
"Up until now, the focus has largely been on managing collaborative tools, such as wikis and blogs," said
Don Tapscott, award-winning author of Wikinomics and Grown up Digital, and a senior nGenera executive.
"The breakthrough of CEM is that it is about collaboratively managing the enterprise."
"We partnered with nGenera on our collaboration initiatives due to nGenera's in-depth understanding of
our business and their strong track record of insightful research on web 2.0 for the enterprise. In addition we
also appreciated their practical approach in helping customers realize business impact through
collaboration," said David Johns, SVP, Chief Information Officer and head of Shared Services for Owens
Corning. "Their team was critical to the success of the initiative we launched."
nGenera's CEM Solutions
applications, and collaborative strategy and implementation services to deliver business outcomes.
- nGen Enterprise Collaboration. Build a collaboration roadmap by
identifying high-value management initiatives within their enterprise
and deploying them on a collaboration platform.
- nGen Collaborative Selling. Build a collaborative selling channel
across internal sales pursuit teams and external sales channels,
leveraging Sales 2.0 processes and technologies.
- nGen Customer Experience. Deploy collaborative processes to define,
create, measure and continuously improve the customer experience.
- nGen Talent Management. Implement transformational approaches for
managing the talent base of their organizations.
Each solution is targeted at a specific executive role in the organization and delivers outcomes specific to
that role and line of business. These roles include executive, sales, marketing, HR and IT leadership.
"It takes a deliberate sequence of selecting the right initiatives, garnering executive sponsorship,
deploying applications, increasing your collaborative capacity and most important, delivering real business
outcomes," said Steve Douty, EVP of Platform, Products and Marketing at nGenera. "This is exactly how
each of our CEM Solutions is designed - and when you deploy them enterprise-wide, they are truly
transformational."
nGenera Collaboration Platform 3.0
In addition to the announcement of CEM Solutions, nGenera also released version 3.0 of nGenera
platform that features:
- Widget-based collaboration architecture. nGenera Collaboration Platform
offers more than thirty widgets that provide the full range of core
collaboration-enabling components.
- Robust, open, enterprise-class platform. Provides global services for
user, security, search and storage management. Compliant with OpenSocial
standard to enable easy integration of third-party applications,
including Google Wave, Twitter, LinkedIn, Facebook and others. The
platform also integrates with Microsoft Sharepoint versions 2003 and
2007.
- Integrated collaboration and social data services. This unique
capability provides all applications with access to collaborative
components (e.g., groups, projects, events, content) and social data
(profiles, activities, relationships) that creates a new class of
people-aware collaborative applications.
- Security and administration. Every enterprise instance of nGen
Collaboration Platform comes with a robust, secure administrative
capability that enables the configuration and management of
provisioning, menus, messaging, groups, membership, users and mass
on-boarding, along with an extensive reporting capability.
- The exclusive home of nGenera's world-class research and executive
communities.
The nGenera Collaboration Platform hosts a number of collaborative applications
applications include:
- nGen Ideagora and nJAM. In his best-selling book Wikinomics, nGenera's
Don Tapscott coined the term "ideagora," capturing the ability for
global communities to generate "marketplaces for ideas" in the Web 2.0
age. The nGen Ideagora application drives internal and external idea
generation, including submitting and voting on ideas, and creating
discussions about them. nJAM is a large-scale, external-facing ideagora
with a rich interaction space for thousands of simultaneous
participants.
- nGen CIM. A powerful suite of integrated applications that seamlessly
manage customer interactions including voice, email, chat and
self-service knowledge bases.
- nGen Wikiforce and nGen Salesmap. These applications enable new
collaborative selling processes that give sales pursuit teams a space
for interactive account and opportunity planning, shortening the sales
cycle. It is fully integrated with Salesforce.com(r), the leading SaaS
CRM application.
- nGen Simulation. Combining sophisticated modeling and mathematical
techniques with powerful visualization, nGen Simulation lets executives
test numerous complex business hypotheses using real data before making
significant investments. Instances of nGen Simulation appear in all CEM
Solutions.
nGen Collaboration and nGenera's CEM Solutions are available today. The company has hundreds of
Accenture, AOL, Best Buy, Cisco, Daimler, Disney, EMC, Fed Ex, Johnson & Johnson, Merck, Owens
Corning, Pfizer, and Verizon, among many others.
"Collaboration is a journey, not a destination," said Papermaster. "In Wikinomics, we showed how it has
the power to revolutionize business. With a decade of research, knowledge and experience in making
collaboration work, no one knows the journey better than nGenera."
About nGenera
nGenera drives productivity and business velocity by deploying on-demand Collaborative Enterprise
Management (CEM) solutions in the world's leading organizations. These innovative solutions combine
nGenera's collaborative applications, executive insight, advisory services, and education to deliver critical
business outcomes in marketing, sales, IT, HR and operations. For more information, visit
About The Enterprise 2.0 Conference
The Enterprise 2.0 Conference explores the integration of Web 2.0 technologies in the enterprise, from
both strategic and tactical perspectives. This annual conference and sponsor pavilion focuses on the tools
and techniques that best leverage the technical, productive and social aspects of IT and workgroup
environments to build a cohesive collaboration strategy and empower a connected workforce. For more
SOURCE: nGenera
CONTACT: Ann Reichert of nGenera Corporation,
+1-858-254-3676,
areichert@ngenera.com
NEWS 
