MEDIA RELEASE PR35752
Over 85% of the World's POP/IMAP Email Addresses can be Mobilized in Seconds With
ServiceMine Email
POOLE, Aug 20 /PRNewswire-AsiaNet/ --
- WDSGlobal Launches ServiceMine Email to Increase Uptake of Mobile Email
Among Consumers.
WDSGlobal has launched ServiceMine(TM) Email, a powerful email
discovery service that allows consumers to quickly and conveniently mobilize
an existing email account on their mobile phone. ServiceMine Email requires
only an email address and username to return mobile connectivity settings for
more than 85% of the world's POP and IMAP email addresses. Mobile network
operators, handset manufacturers, push-email vendors and email aggregators
can deploy the service as a means of increasing uptake of mobile email among
consumers.
Outside of enterprise deployments, mobile email has struggled
to meet industry expectations. This is because most consumer deployments
limit their set-up and support to own-brand services and a handful of major
email service providers only. This strategy fails to address the email
'long-tail', the thousands of email service providers that today's users have
access to.
"With thousands of email services to choose from, consumers
expect greater support in mobilizing a variety of email accounts," explains
David Ffoulkes-Jones, CEO of WDSGlobal. "However without the necessary
settings support, configuring a handset for email can be complex. It requires
knowledge of incoming and outgoing server names, encryption types and port
numbers; it's a major barrier to adoption and most consumers simply never
complete set-up.
"Able to provide connectivity settings for most POP and IMAP
addresses in seconds, ServiceMine Email has been launched to help the mobile
industry leverage the email 'long-tail' and support the widest possible base
of subscribers. It requires the minimum of end-user information with which to
deliver settings that are validated for both the user's handset and network."
ServiceMine Email can be coupled with an on-device
configuration wizard to guide the user through the set-up process, retrieving
the necessary email settings and auto-populating the native client,
proprietary client or webmail service. Alternatively, the service can be
deployed within an existing support center or web-based self-care
environment, enabling support agents and end-users to quickly resolve email
set-up enquiries and take advantage of mobile email services.
About WDSGlobal
Since 1995, WDSGlobal has been dedicated to helping mobile operators,
handset manufacturers and service providers deliver more profitable products
and services to end-users. From handset validation and readiness testing to
mobile device management and end-user support, WDSGlobal offers the
industry's most complete solution for the management of end-users, devices
and services.
SOURCE: WDSGlobal
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