Service Sector All Set to Adopt the New Global Framework
ORLANDO, Apr. 29 /PRNewswire-AsiaNet/ --
- QAI Appointed as a Transition Partner for New Service Sector Model from
Carnegie Mellon University
University has recently launched a new framework called CMMI(R) for Services
(CMMI(R)-SVC). This model is essentially for the service sector. This is an
addition to the existing family of CMMI frameworks that have been extensively
adopted globally by the likes of Accenture, Infosys and CSC amidst many
others as an international standard. The current model that is CMMI(R)-DEV
has been extensively used by the IT industry and several hundred
organizations get assessed against the CMMI model every year.
appointed as a Transition Partner to implement and assess organizations
worldwide against this model. QAI has been SEI's Transition Partner for their
flagship model, CMMI(R)-DEV and has assessed and partnered the journey of
over 200 clients in over 30 countries. The sectors which will see rapid
adoption of this new framework include the telecom sector, power, energy,
defense, banking services, health care and e-governance.
Mr. Navyug Mohnot, CEO, QAI, said, "In these recessionary
times, when every organization needs to perform at its optimal best, the
launch of CMMI(R) for Services is a boon for the services industry which
amounts to more than 80% of the world economy. CMMI(R)-SVC provides a time
tested model for process improvement with a well defined maturity path, which
helps the organizations to improve their operation excellence in a
streamlined way. CMMI(R)-SVC is an industry neutral model that can apply to
any service industry including BPO, telecom, IT, hospitality, healthcare or
any other"
About QAI:
QAI is a leading global consulting and workforce development
organization addressing 'Operational Excellence' in knowledge intensive
service organizations.
QAI Global Services, the consulting division of QAI, addresses the space
of Operational Excellence which includes the areas of Process Management,
Quality Management, Innovation Management, Project Management, IT Service
Management and others.
QAI is currently servicing over 200 clients in 30 countries and our
regional bases are located in US, India, UK, China, Singapore, Malaysia and
Canada.
For further information, please contact:
Tom Ticknor
QAI
tticknor@qaiworldwide.org
+1-407-363-1111
Source: QAI Global Institute
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