Tata Communications Launches Application Performance Visibility Service
MUMBAI, June 2 /PRNewswire-AsiaNet
- Global Service Helps Customers Ensure Optimal IT Performance
Tata Communications, a leading provider of a new world of
communications, today announced the launch of Application Performance
Visibility Service, a suite of integrated, end-to-end, network and
application performance monitoring service with three-tiered service
options - Network Visibility, Application Visibility, and Voice over IP
(VoIP) Visibility.
Application Performance Visibility Service equips IT managers
with in-depth, real-time, historical data on every network site. The service
offers comprehensive views across the infrastructure (Layers 1 - 7), that
multiple users can share simultaneously to plan capacity, create reports,
troubleshoot performance problems, and reduce mean time to resolve (MTTR).
Enterprises can monitor events across the infrastructure, including the local
loop, port, site-to-site circuit, application, and server performance. In
addition, they can test performance of business-critical network applications
before rolling them out into production. In-depth visibility options provided
by this service can be combined with the Application Performance Optimization
Services launched in 2008, which offer optimization, compression, and
acceleration features for a complete WAN and application performance
management solution.
Tata Communications will be the first Indian-based provider to
offer integrated network and application monitoring services.
Application Performance Visibility Service includes
cost-effective, scalable architecture based on Fluke Networks' proven Visual
Performance Manager Platform, a complete system for monitoring end-to-end
performance of applications and services across the enterprise. While
real-time monitoring occurs, this platform archives network, server and
application data in a back-end database that delivers a holistic view of
enterprise performance with up-to-the-second granularity.
"As global enterprises depend highly on their IT
infrastructure to deliver quality applications to end-users, they require
efficient, end-to-end view of network and application performance. To that
end, Application Performance Visibility Service facilitates improved
performance and management of all network elements, including managing remote
sites from central locations, while reducing costs and delivering detailed
reports for wise capacity planning decisions," said Genius Wong, Senior Vice
President, Global IP and VPN services for Tata Communications. "This is
especially relevant now during the global, economic crisis."
According to a recent article "Poor application performance
translates to lost revenue" Aberdeen Research discovered that enterprises
face significant consequences in the absence of integrated network and
performance monitoring tools. Fifty-eight percent of respondents noted a
decline in employee satisfaction and revenue opportunities due to poorly
performing applications. At the same time, approximately 47 percent indicated
that declining application performance decreased their customer
responsiveness and damaged brand reputations.
"Application Performance Visibility Service can help minimize
these business concerns by providing customers the flexibility to
troubleshoot their WAN and applications online and in real time while also
enabling them to proactively monitor application to eliminate potential
degradation in performance quality," Wong added.
According to Mike Gengler, Director of Sales & Marketing for
Fluke Networks, Asia/Pacific, "We are pleased and proud to collaborate with
Tata Communications. Their broad range of IT capabilities, superior quality
of service, and esteemed customer base create an excellent opportunity to
extend our solutions to enterprises that can benefit from improved network
and application performance."
About Tata Communications
Tata Communications is a leading global provider of a new
world of communications. With a leadership position in emerging markets, Tata
Communications leverages its advanced solutions capabilities and domain
expertise across its global and pan-India network to deliver managed
solutions to multi-national enterprises, service providers and Indian
consumers.
The Tata Global Network includes one of the most advanced and
largest submarine cable networks, a Tier-1 IP network, with connectivity to
more than 200 countries across 400 PoPs, and nearly 1 million square feet of
data center and collocation space worldwide.
Tata Communications' depth and breadth of reach in emerging
markets includes leadership in Indian enterprise data services, leadership in
global international voice, and strategic investments in operators in South
Africa (Neotel), Sri Lanka (Tata Communications Lanka Limited), Nepal (United
Telecom Limited), and subject to approval by the Chinese government, China
(China Enterprise Communications)
Tata Communications Limited is listed on the Bombay Stock Exchange and
the National Stock Exchange of India and its ADRs are listed on the New York
Stock Exchange. (NYSE: TCL)
Forward-looking and cautionary statements
Certain words and statements in this release concerning Tata
Communications and its prospects, and other statements, including those
relating to Tata Communications' expected financial position, business
strategy, the future development of Tata Communications' operations, and the
general economy in India, are forward-looking statements. Such statements
involve known and unknown risks, uncertainties and other factors, including
financial, regulatory and environmental, as well as those relating to
industry growth and trend projections, which may cause actual results,
performance or achievements of Tata Communications, or industry results, to
differ materially from those expressed or implied by such forward-looking
statements. The important factors that could cause actual results,
performance or achievements to differ materially from such forward-looking
statements include, among others, failure to increase the volume of traffic
on Tata Communications' network; failure to develop new products and services
that meet customer demands and generate acceptable margins; failure to
successfully complete commercial testing of new technology and information
systems to support new products and services, including voice transmission
services; failure to stabilize or reduce the rate of price compression on
certain of the company's communications services; failure to integrate
strategic acquisitions and changes in government policies or regulations of
India and, in particular, changes relating to the administration of Tata
Communications' industry; and, in general, the economic, business and credit
conditions in India. Additional factors that could cause actual results,
performance or achievements to differ materially from such forward-looking
statements, many of which are not in Tata Communications' control, include,
but are not limited to, those risk factors discussed in Tata Communications'
various filings with the United States Securities and Exchange Commission.
These filings are available at http://www.sec.gov. Tata Communications is
under no obligation to, and expressly disclaims any obligation to, updates or
alters its forward-looking statements.
Media Contacts:
Harpreet Jabbara
Tata Communications
+919250001787
harpreet.jabbara@tatacommunications.com
Janice Goveas
Tata Communications
+91-92233-94575
janice.goveas@tatacommunications.com
SOURCE: Tata Communications Ltd
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